kasihjpPrivacy Policy

This page describes what we collect when you use kasihjp and how we keep that data protected. We at kasihjp take your privacy seriously. Our platform operates under a jurisdiction-restricted model, and we handle your personal information according to the laws that apply in your region.

We collect data to verify your identity, process your deposits and withdrawals, and maintain the security of our service. Your information is never sold to third parties. We use it only to operate kasihjp, comply with local regulations, and improve your experience on our platform.

What we collect on kasihjp

When you create an account on kasihjp, we ask for your name, email address, phone number, and date of birth. We also collect your residential address and national ID number during account verification. This information is required to comply with anti-money-laundering rules and to confirm your identity before you can deposit or withdraw funds.

We collect payment data when you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, and e-wallet. We record the amount, date, and method of each transaction. We do not store your full card or wallet credentials; payment processors handle that encryption separately.

Our servers log your IP address, device type, browser version, and the pages you visit on kasihjp. We use this data to detect fraud, prevent account takeovers, and understand how our platform is used. If you contact our support team, we keep a record of your messages and any attachments you send.

How we use your data

We use your personal information to verify your account, process your deposits and withdrawals, and detect suspicious activity. Our kasihjp team reviews your documents during KYC (Know Your Customer) verification to ensure compliance with local law. This process typically takes a few hours, though it may take longer during peak periods or around holidays like Idul Fitri or Idul Adha.

We share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank) only to complete your transaction. We also share anonymised data with our fraud-detection partners to protect all kasihjp users. We do not share your data with advertisers or marketing firms.

Our servers may sit outside your jurisdiction. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data may be processed in data centres in other countries. We apply the same security standards everywhere we operate.

Your rights and choices

You have the right to request a copy of all data we hold about you on kasihjp. You can also ask us to correct inaccurate information or delete your account. To exercise these rights, contact our support team via the Help Center. We will respond within 14 days.

You can opt out of marketing emails at any time by clicking the unsubscribe link in the email. You cannot opt out of transactional emails (deposit confirmations, withdrawal updates, security alerts) because we need to send these to keep your account secure.

Cookies on kasihjp help us remember your login session and language preference. You can disable cookies in your browser settings, but this may prevent you from using our platform. We do not use cookies to track you across other websites.

Our commitment to security

We at kasihjp encrypt all data in transit using industry-standard TLS protocols. Your password is hashed and never stored in plain text. We conduct regular security audits and penetration tests to identify vulnerabilities before they can be exploited.

Our platform is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use comply with their own jurisdiction's law.

If you have questions about how we handle your data on kasihjp, visit our Help Center or contact our support team. We are committed to transparency and will answer your privacy questions promptly.